Privacy Policy

1. Data Protection at a Glance

General information
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is all data by which you can be personally identified. Detailed information on the subject of data protection can be found in the privacy policy below.

Data collection on this website
Who is responsible for data collection on this website?
The data processing on this website is carried out by the website operator. Their contact details can be found in the section “Note on the Responsible Party” in this privacy policy.

How do we collect your data?
Your data is collected, on the one hand, by you providing it to us. This may, for example, be data you enter into a contact form.

Other data is collected automatically or after your consent when visiting the website through our IT systems. This is mainly technical data (e.g. internet browser, operating system, or time of page access). The collection of this data takes place automatically as soon as you enter this website.

What do we use your data for?
Part of the data is collected to ensure the error-free provision of the website. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?
You have the right to receive information free of charge at any time about the origin, recipient, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you can revoke this consent at any time for the future. Furthermore, you have the right, under certain circumstances, to request the restriction of the processing of your personal data. You also have the right to lodge a complaint with the competent supervisory authority.

For this purpose, as well as for further questions on the subject of data protection, you can contact us at any time.

Analytics tools and third-party tools
When visiting this website, your browsing behavior may be statistically evaluated. This is done primarily with so-called analysis programs.

Detailed information on these analysis programs can be found in the following privacy policy.

2. Hosting

We host the content of our website with the following provider:

Webflow
The provider is Webflow, Inc., 398 11th Street, 2nd Floor, San Francisco, CA 94103, USA (hereinafter referred to as Webflow). When you visit our website, Webflow collects various log files including your IP address.

Webflow is a tool for creating and hosting websites. Webflow stores cookies or other recognition technologies that are necessary for the presentation of the site, the provision of certain website functions, and to ensure security (necessary cookies).

Details can be found in Webflow’s privacy policy: https://webflow.com/legal/eu-privacy-policy.

The use of Webflow is based on Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in a reliable presentation of our website. If consent has been requested, the processing takes place exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user’s device (e.g. device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time.

The transfer of data to the USA is based on the EU Commission’s standard contractual clauses. Details can be found here: https://webflow.com/legal/eu-privacy-policy.

The company is certified under the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA to ensure compliance with European data protection standards in the USA. Each company certified under the DPF undertakes to comply with these standards. More information is available from the provider: https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt0000000TT9jAAG&status=Active.

Processing agreement
We have concluded a data processing agreement (DPA) for the use of the above-mentioned service. This is a contract required by data protection law that ensures that this service processes the personal data of our website visitors only according to our instructions and in compliance with the GDPR.

3. General Notes and Mandatory Information

Data protection
The operators of this site take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is data by which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens.

We point out that data transmission on the internet (e.g. communication by e-mail) may have security gaps. Complete protection of data against access by third parties is not possible.

Note on the responsible party
The responsible party for data processing on this website is:

Christoph Schütz
Brodschrangen 4
20457 Hamburg
Germany

Phone: +49 (0) 40 35743711
E-mail: datenschutz@svkontor.hamburg

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g. names, e-mail addresses, etc.).

Storage period
Unless a more specific storage period is stated within this privacy policy, your personal data will remain with us until the purpose for the data processing ceases. If you assert a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. tax or commercial retention periods); in the latter case, deletion will take place after these reasons cease to apply.

General information on the legal basis for data processing on this website
If you have consented to data processing, we process your personal data on the basis of Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR if special categories of data are processed according to Art. 9 para. 1 GDPR. In the case of explicit consent to the transfer of personal data to third countries, processing is also based on Art. 49 para. 1 lit. a GDPR. If you have consented to the storage of cookies or to access to information in your device (e.g. via device fingerprinting), data processing is also based on § 25 para. 1 TTDSG. Consent may be revoked at any time. If your data is required for the performance of a contract or pre-contractual measures, we process your data on the basis of Art. 6 para. 1 lit. b GDPR. Furthermore, if your data is required to fulfill a legal obligation, we process it on the basis of Art. 6 para. 1 lit. c GDPR. Data processing may also be carried out on the basis of our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR. The respective legal basis in each individual case is explained in the following sections of this privacy policy.

Recipients of personal data
In the course of our business activities, we work with various external parties. This sometimes requires the transfer of personal data to these external parties. We only pass on personal data to external parties if this is necessary for the fulfillment of a contract, if we are legally obliged to do so, if we have a legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR, or if another legal basis allows the data transfer. When using processors, we only pass on personal data of our customers on the basis of a valid processing agreement. In the case of joint processing, a joint processing agreement will be concluded.

Revocation of your consent to data processing
Many data processing operations are only possible with your explicit consent. You can revoke consent you have already given at any time. The legality of the data processing carried out until the revocation remains unaffected.

Right to object to data collection in special cases and to direct marketing (Art. 21 GDPR)
If the data processing is based on Art. 6 para. 1 lit. e or f GDPR, you have the right to object at any time, for reasons arising from your particular situation, to the processing of your personal data; this also applies to profiling based on these provisions. The respective legal basis for processing can be found in this privacy policy. If you object, we will no longer process your personal data concerned unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms or the processing serves the assertion, exercise, or defense of legal claims (objection pursuant to Art. 21 para. 1 GDPR).

If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising; this also applies to profiling insofar as it is related to such direct marketing. If you object, your personal data will subsequently no longer be used for direct marketing purposes (objection pursuant to Art. 21 para. 2 GDPR).

Right to lodge a complaint with the competent supervisory authority
In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the member state of their habitual residence, their place of work, or the place of the alleged violation. The right to lodge a complaint exists without prejudice to other administrative or judicial remedies.

Right to data portability
You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.

Information, correction, and deletion
Within the framework of the applicable legal provisions, you have the right at any time to obtain free information about your stored personal data, its origin and recipients, and the purpose of the data processing, and, if necessary, a right to correct or delete this data. For this purpose, as well as for further questions on the subject of personal data, you can contact us at any time.

Right to restriction of processing
You have the right to request the restriction of the processing of your personal data. You can contact us at any time for this purpose. The right to restriction of processing exists in the following cases:

If you dispute the accuracy of your personal data stored with us, we usually need time to verify this. For the duration of the review, you have the right to request the restriction of the processing of your personal data.
If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of deletion.
If we no longer need your personal data, but you need it for the exercise, defense, or assertion of legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.
If you have lodged an objection pursuant to Art. 21 para. 1 GDPR, a balancing of your and our interests must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, these data – apart from their storage – may only be processed with your consent or for the establishment, exercise, or defense of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of important public interest of the European Union or a Member State.

SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

4. Analytics Tools and Advertising

Fathom Analytics
We use Fathom Analytics on this website. The provider is Conva Ventures Inc., BOX 37058 Millstream PO Victoria, British Columbia V9B 0E8, Canada.

With Fathom Analytics, we can analyze the behavior of our website visitors. For this purpose, the IP address and the user agent are anonymized immediately after being recorded by creating an individual hash. The hash value is stored at Hetzner in Germany for 48 hours. The hash cannot be decoded again. Fathom Analytics does not use cookies, and no data is collected that can be used to track or log the visitor.

According to Fathom Analytics, all data collected in the EU remains on EU servers.

The use of Fathom Analytics is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the anonymized analysis of user behavior to optimize the web offering. If consent has been requested, the processing takes place exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user’s device (e.g. device fingerprinting) within the meaning of the TTDSG. Consent may be revoked at any time.

5. eCommerce and Payment Providers

Processing of customer and contract data
We collect, process, and use personal customer and contract data to establish, structure the content of, and change our contractual relationships. Personal data about the use of this website (usage data) is collected, processed, and used only insofar as this is necessary to enable the user to use the service or to bill them. The legal basis for this is Art. 6 para. 1 lit. b GDPR.

The collected customer data will be deleted after completion of the order or termination of the business relationship and expiry of any existing statutory retention periods. Statutory retention periods remain unaffected.